MARAIS ROW · CUSTOMER CARE

Track your order

Follow your Marais Row order, every step of the way.

YOUR SECURE ORDER ACCOUNT

Your order, at a glance.

View your orders and available shipment updates in your Marais Row customer account.

Continue to our secure Shopify customer account.

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status at any time.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

For any shipping or delivery inquiries, please contact us at:

A PERSONAL TOUCH

For returns, exchanges, sizing or order questions, get in touch with Customer Care.

Monday–Friday, 9:00 AM–5:00 PM ET