MARAIS ROW · CUSTOMER CARE
Frequently asked questions
Find answers to common questions about shipping, returns and customer care.
The details, made simple.
Choose a question below.
Shipping & returns
How much is shipping?
We offer complimentary standard shipping on U.S. orders of $150 or more. For orders under $150, shipping rates are calculated at checkout based on the order total and delivery destination. We currently ship within the United States only. See our Shipping & Delivery page for details.
What is your return policy?
Eligible merchandise may be returned or exchanged within 30 days of delivery. Marais Row offers complimentary returns and exchanges on eligible U.S. orders. Once your request is approved, a prepaid return shipping label will be sent to you via email. Please see our Returns & Exchanges Policy for complete eligibility requirements.
Discount
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Here for the finishing touches
We're happy to help! Please contact our Customer Care team at contactus@maraisrow.com or call +1-470-214-2893. Customer Care is available Monday–Friday, 9:00 AM–5:00 PM ET.
Free U.S. Shipping on $150+ Orders
Enjoy complimentary standard shipping on U.S. orders of $150 or more. See Shipping & Delivery for details.
Styling Concierge
Need a little styling help? Our complimentary Styling Concierge offers personalized recommendations for special occasions, vacations, events or refreshing your wardrobe.
Free & Easy Returns & Exchanges
Enjoy complimentary returns and exchanges on eligible U.S. orders within 30 days of delivery. Once your request is approved, we will email you a prepaid return label. See our Returns & Exchanges Policy for eligibility requirements.
A PERSONAL TOUCH
We’re here to help.
For returns, exchanges, sizing or order questions, get in touch with Customer Care.